Frequently asked questions
How do I place my order?
There are multiple ways to place your order! Choose the category of the item(s) you’d like to order from the navigation menu above to find the correct inquiry form. You can also email me at: lettersbymaude@gmail.com or simply call/text me at: (816) 226-7793
How do I pick my fonts?
I’m here to help you with that! We will discuss my hand-lettering and any supplemental fonts to add during your design meeting!
Do you deliver/take down signage?
If I’m available to deliver/take down on your wedding date, that option will be available to you for an additional fee. If I’m unavailable to physically deliver your order, I offer early free pick up/drop off at another location.
What if my event is less than a month away?
It’s crunch time, and that means I charge an additional rush fee! If your order is too large for me to take on with so little time, I’ll tell you that and/or let you know what I can do in the time I have to work with.
What if I don’t know my guest count yet and I’m ordering a seating chart?
No worries, unless it’s a rush order! I quote you using your ball-park number and set a date for you to get your seating chart list, spell-checked and in the desired order to me with plenty of time to spare.
Do you have a rental inventory?
Yes! My rental inventory includes mirrors of all sizes, easels, table numbers, stands, and more! I’m constantly adding new items. Once you book with me, I’ll send you my full inventory guide for you to browse as you decide what to order.
What’s the most sustainable option for signage?
Wonderful question! The option with the least amount of waste would be ordering my rental mirrors and other rental items instead of ordering acrylic/one time use paper signage.